The phrase (the online store - the store) in the privacy policy is a reference to the Ovaza Flower store at the link (https://ovaza.net)
We know that you care about how your information is used and shared, and we appreciate your trust that we will do so carefully and wisely. The store collects and processes your personal information through the online store, you agree to the practices described in this privacy policy.
By agreeing to our use of cookies in accordance with the terms of this policy when you visit the online store for the first time, you allow us to use cookies every time you visit our site.
We collect personal information from those who wish to use the online store, whether as suppliers of goods or as buyers, by visiting the online store, logging in, or even by communicating with us via WhatsApp, email or phone, and once you provide us with personal information, you have authorized us to process this data in accordance with the terms of the privacy policy. We use your personal information to operate, provide, develop and improve the products and services we provide to our customers.
When you log in to the site, you will be asked to enter personal information such as your name, address, email, phone number and other information that helps us complete your requirements, such as a shipping address, other personal data that you provide us with, information about purchases and your activity in the online store will be collected from viewing products and adding to favorites. We would like to inform you that we may use your Internet Protocol address and how to access our online store and the browser used while browsing the online store, as this information is collected automatically to analyze customer activity and improve the management of the online store.
Sometimes we send a questionnaire or evaluation about the products purchased or other products in the store by email or placed in your personal account in the online store or directly through the online store.
We will grant access to your personal data (if we have it and it is saved in our private databases) to the authorized employees of the online store who need to know that information in order to process it. Also to service providers and providers that help us complete the service procedures.
We may use your personal data for companies or other parties to complete purchases, including shipping companies, banks or other parties to verify correct information and avoid fraud.
We may be obligated to provide your personal data to legal entities according to the law and disclose data whenever necessary in courts or legal authorities.
We do not sell or rent any personal information to any third party.
We did not design this site to collect your personal data from your computer while browsing the online store, but only the data provided by you will be used with your knowledge and free will.
When you register in the store, you give us the authority to send promotional messages about our products and what is new in the online store, and if you do not wish to receive promotional messages, you can stop subscribing to automatic messages.
We welcome your comments and suggestions and will use the comments and suggestions to improve the performance of the online store.
Your personal account in the online store:
You must use a password carefully and add letters, symbols and numbers to avoid any illegal entry into your personal account.
Your personal account in the online store is legally yours and if you disclose your password to anyone else for illegal activities or use your personal account in the online store for illegal activities, then we will take the legal action in this regard.
You can update your personal data and change your password whenever you want through your personal account in the online store. If you notice any breach or suspicion about it, please inform us.
Electronic payment:
We rely on legally accredited external companies for electronic payment and therefore we follow the company’s privacy policy in the event of payment, as the online store transfers you directly to the company’s website to enter your bank details and make an electronic payment.
We do not store or retain payment data information and do not share it with other parties except for legally accredited external parties to complete financial transactions.
In the event of suspicion of a breach of the payment link or an unsafe link for the payment process, please be careful when using it and inform us of that.
How secure is the confidentiality of the site’s information:
We strive with all our efforts to maintain the confidentiality of the information we receive from you and the privacy policy and we cannot violate the rules and policies followed, and since it is not possible to guarantee 100% confidentiality via the Internet, we strive to preserve the data and prevent anyone from accessing it in violation of this policy, we strive to preserve the data with electronic protection systems and technologies that we seek to update continuously and periodically.
It is noted that the Internet information network cannot be guaranteed 100% due to the possibility of hacking or viruses on the protection systems followed, so we advise you to keep the information completely confidential, and not to disclose the data that you deem very important, in order to guide and direct you.
Information about merchants:
If you are one of the suppliers of products in the online store, the privacy policy followed in the store is the same as the one you use in your store, and you agree to follow the privacy policy for your customers by accessing this online store.
Login data and your data as a merchant The privacy policy similar to the customer’s data storage and procedures followed in trading on the website.
Links to other sites on the Internet:
The online store may include links to other sites on the Internet. Or advertisements from other sites such as Google AdSense and we are not responsible for the methods of collecting data by those sites, you can view the privacy policies and contents of those sites that are accessed through any link within this online store.
Transfer of ownership:
In the event that the ownership of the online store or all of its assets is transferred, the customer’s data will be transferred to the new owner as it is one of the assets of the online store.
Amendments:
We may update this policy from time to time by publishing a new version on our website. You should review this page from time to time to ensure that you understand any changes to this policy, and we may notify you of changes to this policy by email or through the private messaging system on our website, your continued use of the site after any changes constitutes your acceptance of this privacy policy as amended.
Availability of the Website:
You acknowledge that it is technically impossible for the online store to be free of errors or defects, and that the store cannot bear any responsibility for this, and these errors or defects may lead to the temporary unavailability of the store, and the operation of the site may be adversely affected by circumstances and actions beyond the control of the online store, for example, transmission links and wired and wireless communications between the online store and you and the online store and other systems and networks.
The online store may at any time, whether temporarily or permanently, modify or block the entire website or part of it in order to carry out maintenance work and/or make improvements and/or changes to the store. The store is not responsible for any modification to the online store or for its suspension, cessation or blocking.
How can you contact us:
If you have any inquiries regarding services and products, you can contact us via WhatsApp